http://blog.edhayes.us/2009/09/26/foreign-call-centers-inherently-high-cost/ Information Technology, Business Consulting, and Solutions to Life Sat, 17 Jul 2010 22:33:20 +0000 hourly 1 http://wordpress.com/ http://blog.edhayes.us/2009/09/26/foreign-call-centers-inherently-high-cost/#comment-608 modify wordpress Fri, 26 Mar 2010 05:28:44 +0000 http://blog.edhayes.us/?p=304#comment-608 Maybe with some different rate they are cost so high. Maybe with some different rate they are cost so high.

]]> http://blog.edhayes.us/2009/09/26/foreign-call-centers-inherently-high-cost/#comment-545 Norton’s $140 Free Support « ED HAYES Fri, 08 Jan 2010 20:13:27 +0000 http://blog.edhayes.us/?p=304#comment-545 [...] receive the “Free Support” that came with the software.   The phone support reminded me of my recent post on foreign call centers; Norton’s support was unbelievable and unacceptable.  Explaining my interactions with [...] [...] receive the “Free Support” that came with the software.   The phone support reminded me of my recent post on foreign call centers; Norton’s support was unbelievable and unacceptable.  Explaining my interactions with [...]

]]> http://blog.edhayes.us/2009/09/26/foreign-call-centers-inherently-high-cost/#comment-537 Fixed: RCN Hijacking Mistyped URLs « ED HAYES Thu, 31 Dec 2009 19:00:20 +0000 http://blog.edhayes.us/?p=304#comment-537 [...] Late last week, I was having a problem with RCN hijacking my mistyped URLs.  I was finally able to get them fixed!  This post has two different distinct topics; the situation and how the problem was solved.  In the near future I will post a new entry analyzing RCN’s business practices. [...] [...] Late last week, I was having a problem with RCN hijacking my mistyped URLs.  I was finally able to get them fixed!  This post has two different distinct topics; the situation and how the problem was solved.  In the near future I will post a new entry analyzing RCN’s business practices. [...]

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