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Archive for the ‘Process Improvement’ Category

Marriott Letter

October 17, 2007 Leave a comment

I usually put up my “Privacy Please” hanger on my door handle at the hotels I stay at because they always want to clean when I’m still sleeping and because I really don’t need my room cleaned every day. When I have that sign up, most hotels will slip something under the door telling me that I can call the front desk and ask them to clean the room if I want it cleaned later in the day. This hotel here in Norfolk I blogged about the other day has this letter that has been copied so many times, it’s getting to the point that they need to replace it. I think it’s very unprofessional. Take a look at it, this scan looks EXACTLY like it does in person:

marriott-letter

Work in Norfolk

September 14, 2007 Leave a comment

Zebra 170PAX4

I am on a slightly new project at work now. I have been working heavily on my old project getting labels applied to units of board by hand and all that goes with that in our ERP system. Now I am working with plants that have a lot of robotics get these labels applied and ERP transactions performed automatically. The plant I am at now in Norfolk Virginia is one of USG’s newest plants, well, newest board lines. Since it is so new, it has pretty much the most robotics of any of our plants, so that is really neat. We are scheduled to turn the board line on within a month, and we need to have our labeler all set by then. I am the one that is responsible to get the labeler online and transacting by the time the board line gets started.

The picture above is the printer (Zebra 170PAX4) that is part of the whole labeling system. I don’t have a picture of the entire machine, but it is really quite amazing.

Cingular Won’t Bill Me

January 28, 2007 Leave a comment

Cingluar has got to be one of my top 10 hated companies, based solely on their customer service. This time it has to do with my Business account. Read more…

Barcode Creation Glory

August 10, 2006 Leave a comment

Working for USG has been great for many reasons, but the most recent reason was that it saved me $10! I lost my Gold’s Gym membership barcode pass thing a while ago, but I have been able to work out by having them look me up. I usually don’t loose things, but this pass was like one of those super market discount cards you attach to a keychain; very small and easy to miss place. At first it was hard to have them look me up because they spelled my name “Hays” and not “Hayes”. How crappy. Anyway, they told me that I needed to buy a new pass for $10 next time I came in. I was almost going to get angry, but I had a stroke of genius!

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AT&T

June 11, 2006 Leave a comment

ATT Logo

We have been having some serious issues with our AT&T service, so here is a record of the latest “repair ticket” that has been created to solve our problems.

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